3. How does your price and quality compare to other
Our clients tell us that that our prices are fantastic for
the value that we deliver. Will we be the cheapest bid
that you will receive? Probably not. We focus on
quality and giving you what you are paying for.
For example, we don’t just run a feather duster over your
dining room table and call it done; instead we use top of the
line micro-fiber cloths to carefully dust each item including
chair backs, ledges, and legs. It’s that kind of quality
that keeps our customers with us for years.
4. Do I need to provide products or
No. We provide all of that for
you. Not only do we bring everything that we will need to
complete your job to sparkling quality, but we also pride ourselves
in using the best quality equipment and products available to
5. What’s “green cleaning”, and why is it
We care about our customers, our staff and the environment, and
that is why we use earth-friendly products to clean and sanitize
your home without all of the stinky smells, harsh residues, or
chemical impact that traditional products can have.
6. Do you clean in teams or individuals?
We do both. One of the ways we customize your cleaning is
to give you the option of a 1, 2 or 3 person team. Depending
on the job and scheduling needs we will assign the best team size to
get the job done right.
7. Do your house cleaning technicians speak
Yes. Communication is very important in this job. In
our screening process we make sure that each team member can
effectively communicate with our clients, our management and other
8. What kind of training does your staff
We are very careful about picking the right staff to join our
team. Generally only 1 out of every 20 respondents to our
employment listings qualify to work for our company. After
hiring the most eager and brightest candidates we begin a 40 hour, 6
part training program with standards testing that they must complete
before becoming a Brightside Cleaning Technician. If a team
member wants to become a Trainer or Supervisor, he or she must
undergo additional training. And, we have an on-going weekly
continued education training to keep all of our staff up on the
latest techniques in cleaning, customer service, and
9. Can you clean my carpets, windows and/or my commercial
You bet! We are a full service operation and can arrange
for your carpets, windows, home or commercial space, and/or your new
construction job to be cleaned. Call us to find out more
10. Do I need to be home when the cleaning is
No. That’s completely up to you. Our licensed,
bonded, insured employees know what they are doing and can be
trusted to do a terrific job whether you are home or
11. Do you do one-time cleanings or do I need to sign up for
We can do either one. We do a lot of party preparation or
cleanup, semi-annual deep cleans, get ready for your mother in-law,
etc. The more frequent the service, the better pricing you
will receive, of course.
12. Laundry, dishes, ironing… What kinds of extras can you do
and not do for me?
Not generally, but let us know what you had in mind, and we
can see if we have the appropriately trained person that can
complete your request.
13. What is the “Cleaning for a Reason” organization and how
does Brightside Cleaning help people with cancer?
We are proud to be part of “Cleaning for a Reason”, an
organization designed to help women with cancer get the daily choirs
of life handled. Cleaning businesses across the country choose
to participate by contributing money and time to help those who need
it. Brightside Cleaning has always been active in sponsoring
various charity organizations.
14. Are you part of a chain of cleaning
No. Founder, Hollie Gillcrease, started Brightside
Cleaning, inc. over twenty five years ago, and loves running an
active local business in her community. Running her own
business instead of being part of a national chain allows to design
her business and her services however will best serve her clients,
instead of being restricted to a one-size-fits-all structure.
15. What happens if something gets broken?
Of course, we hope this never happens, but in the event that it
does just report it to our office, and we will take care of you
16. Do you offer a guarantee?
Absolutely we offer a guarantee! We aren’t happy until you
are. If you are unsatisfied with anything, just call our
office within 24 hours and we will re-clean the missed area, no problem!
17. I want to get started, what’s my first step?
Call me right now to get started at (949)
645-7103, and we will get you an estimate, and get you
started right away!
What Our Customers Are Saying
"Superb white glove service--as usual!"
The Brown's of Irvine, CA
"Your girls did a great job. I will call you again when I have a vacancy!"
Mrs. Hewitt of Corona Del Mar, CA
“After Brightside cleaned a vacant apartment on short notice: "Thanks for a clean, professional Job!"
Ron of Costa Mesa, CA
"We are very happy with the cleaning service, and the cleaning girls are very nice, and professional. If you ever need a referral, we would be more than happy to tell people how pleased we are."
The Clapp Family of Orange, CA
"In the bathrooms, everything is spotless and the kitchens look just fine. They do a very thorough job of dusting, and the floors look great. The maids are friendly and neat, and I appreciate their work very much."
M. Menniger, Newport Beach
"I used to use Brightside when I lived in Irvine, CA, but work forced me to move out of the state. When I returned I was delighted to see Brightside was still in business after all this time. My new wife and I are very happy with the service, and we highly recommend them."
Mike Benvenuti of Newport Coast, CA
*Content Entry Terms: Only participants who subscribe to Brightside Cleaning’s online newsletter and are located within Brightside Cleaning’s service area are eligible to win.